Hi, I'm Chelsea

About

I specialize in designing enterprise tools for technical, high-stakes domains — from application security to IT infrastructure — where users need clarity, speed, and confidence to do their jobs well. With a background in library science and an M.S. in Human Factors in Information Design from Bentley University, I bring a systems thinking mindset and adaptable communication skills that helps teams move from ambiguity to action.

Over the past 6 years, I’ve led end-to-end design work across multiple cross-functional teams, translating fractured legacy systems into unified, user-centered experiences. I don’t just deliver elegant interfaces — I help PMs prioritize, developers implement efficiently, and stakeholders rally around a shared product vision

Before UX, I was a research methods instructor and librarian — experiences that taught me how to adapt to my audience, organize complex information, and guide people toward better decisions. Today, that same skill set lets me align product strategy with user need in fast-paced, high-impact environments.

I’m always looking for teams that value thoughtful design, healthy collaboration, and building products that make complex work feel simple.